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Inside Sales Representative

Company: IES Infrastructure Solutions
Location: Columbus
Posted on: January 14, 2020

Job Description:

JOB DESCRIPTION

Southern Rewinding

Subsidiary of IES Infrastructure Solutions, LLC

5277 Chumar Drive

Columbus, GA 31904


Job Title: Inside Sales Representative



Classification: Salaried - Exempt



Location: Columbus, GA





Job Summary:



Responsible for providing customer support by processing requests for quotation, contract review, and handling all customer communications. These activities require the timely completion of these activities at/or under budgeted cost to the complete satisfaction of our customers. Assist outside Sales and Shop Manager in coordinating pickup, delivery, quoting, pricing, and work-flow of all incoming motors and pumps. Provide support to all departments and customers when necessary. Manage inventory and perform regular audits of stock, including recommendations for on hand quantity and size.



Essential Duties & Responsibilities:



In this position individual will perform the following:



* Respond to sales calls in a courteous and timely manner by initiating the proper customer activity.

* Process customer orders, advising on product application, availability, correct part, catalog or issue number, shipping charges, and price.

* Dispatch all paperwork to the proper departments for shipment, repair, or quotation.

* Review all new equipment requests for quotation and produce an estimate response.

* Track all quotations to ensure timely follow-up on customer inquiries.

* Review all incoming customers order and perform contact review.

* Acts as interface between the customer, production department, and sales group for all customer communications.

* Confer with personnel to ensure shipment of customer requested material and billing is complete.

* Initiate material and process non-conformance, when necessary.

* Maintain a professional attitude when representing the company during phone, or personal contact with customers, outside vendors, and/or service providers, etc.

* Provide support for any special projects as assigned by your manager. These special projects, at the determination of management, may or may not become part of your primary responsibilities.

* Conduct physical inventory counts as directed by supervisor.

* Observe all safety procedures and policies and use proper protective equipment (especially eye, ear protection and steel toe shoes/boots, gloves, etc.)

* Keep work area clean and organized.

* Report all injuries, near misses and accidents immediately to a supervisor.

* All other duties as assigned.





Education, Skills and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



* This position requires an individual experienced in the service industry. To be considered, a candidate must possess a high school diploma and five (5) years knowledge of industrial service or a bachelor s degree in a related business field and two (2) years experience. Additionally, computer skills in Excel and Word and have excellent customer interface experience. The position demands an individual who is hard working, detail oriented, and thorough, with excellent oral and written communication skills.





This job description is not a contract between the company and any person. The job description merely states the company s current job requirements for this position and is subject to change from time to time with or without notice.







Equal Opportunity Employer/Minorities/Women/Veterans/Disability/Gender Identity/Sexual Orientation







QUALIFICATIONS

Must be able to pass pre-employment background check and drug screen, and when applicable if duties involve operating motor vehicle must be able to pass motor vehicle record check.

MINIMUM YEARS OF EXPERIENCE

4-6

LICENSE REQUIRED

No

MINIMUM EDUCATION

High School

OVERVIEW

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES s 2019 fiscal year ending September 30, 2019 IES produced over $1.1 billion in revenue and employed over 5000 employees at over 79 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females. Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.



EEO STATEMENT

PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.



EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company s obligations as a contractor to the United States government.



View Your Equal Employment Opportunity rights under the law. ""EEO is the Law" poster (https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)-"EEO is the Law" poster supplement (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf)



View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster (https://ies-co.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=17624&hashed=1802678857)



Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.



IES Participates in E-Verify

Keywords: IES Infrastructure Solutions, Columbus , Inside Sales Representative, Sales , Columbus, Georgia

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