ColumbusGARecruiter Since 2001
the smart solution for Columbus jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Columbus
Posted on: June 14, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience, preferably Sabre." To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLAPRIL3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Columbus , Inbound Travel Consultant, Professions , Columbus, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Owner Operators
Description: Opportunities Available for DRY VAN OWNER OPERATORS br br Benefits br br br ul br br li Average 2,700
Company: deBoer Transportation
Location: Auburn
Posted on: 06/18/2019

Truck Driver - Avg $1,300/week - $8,500 in Bonuses - Great Benefits
Description: Celadon is Hiring CDL-A Company Drivers 8,000 Bonus 4 Weeks Paid Vacation Each YearWe will meet or beat your CPM. PLUS, Guaranteed Miles: 2400/week in first 90 days We want your experience and we will (more...)
Company: Celadon - Company Drivers
Location: Macon
Posted on: 06/18/2019

Class A CDL Truck Driver - OTR Reefer Team Drivers
Description: Opportunities Available for COMPANY DRIVERS Benefits ul li ALL TEAMS START AT A BASE PAY OF 0.50 PER MILE li Our OTR Reefer
Company: Decker Truck Line
Location: Albany
Posted on: 06/18/2019


CDL-A Regional Truck Driver Lawrenceville - Macon
Description: Regional drivers at Averitt carry freight across 25 states primarily in Southern, Southwest and Midwest lanes with occasional runs to the Northeast, but you never have to sacrifice your right to home (more...)
Company: Averitt Express
Location: Macon
Posted on: 06/18/2019

Part Time Regional CDL A Truck Drivers - Competitive Pay!. - Auburn
Description: Hodges Trucking Company is now hiring Part Time Regional CDL A Truck Drivers . What We Offer:.
Company: Hodges Trucking Company
Location: Auburn
Posted on: 06/18/2019

Reefer Driver - 95% No Touch Freight!
Description: Contractor - Driver br br Western Flyer Xpress- REEFER br br Most carriers pay a higher CPM to reefer drivers because miles are generally not as high. Well, br br at WFX, you get the best (more...)
Company: Western Flyer Express
Location: Albany
Posted on: 06/18/2019

Truck Driver - Earn Up to $180k/Year + $10k Sign On - Start at 64 CPM
Description: Now Hiring CDL-A Team Drivers 10,000 Sign-On Bonus - Earn up to 180,000 Annually - Team Partner Matching Available Recent Grads Welcome Ask about our industry leading training and opportunities for (more...)
Company: Transport America - Teams
Location: Macon
Posted on: 06/18/2019

Part Time Regional CDL A Truck Drivers - Home Weekends!. - Auburn
Description: Hodges Trucking Company is now hiring Part Time Regional CDL A Truck Drivers . What We Offer:.
Company: Hodges Trucking Company
Location: Auburn
Posted on: 06/18/2019

National Team Dry Van Driving Job - Macon, GA
Description: GREAT PAY EVERY DAY Top Pay Certified Carrier Are you looking for a fleet that gives you options Crete Carrier is seeking professional truck drivers to join their Southeast Regional fleet. Home time (more...)
Company: Crete Carrier
Location: Macon
Posted on: 06/18/2019

Driver 1
Description: Reeves Construction Company has been a key partner in the infrastructure growth of the Southeast since the company's founding in Americus, Georgia, in 1955. For more than a half-century, Reeves Construction (more...)
Company: Colas
Location: Macon
Posted on: 06/18/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Columbus RSS job feeds