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Manager - Residential Electrical Service

Company: Dixie Electric, Plumbing, & Air
Location: Opelika
Posted on: March 16, 2023

Job Description:

Do you want to work for a company with excellent benefits and work for a company that values your work-life balance?Since 1908, our family-owned business has earned a reputation for quality work and unmatched customer focus. We are growing and looking for a full-time Residential Electrical -Service Manager with integrity and professionalism to join our team in Opelika, Alabama.Residential Electrical Service Manager Description:The Residential Electrical Service Manager is responsible for management activities, including establishing department development plans for installation, service, and maintenance. Also responsible for following and enforcing policies and procedures to ensure the company fulfills its contractual obligations for service repair, installations, and maintenance in accordance with profit objectives and directives. Who You are:

You have great communication and strong leadership skills.You can multi-task in a fast-paced work environmentYou work well with a team.You have excellent work ethic and leadership skills.What You will be responsible for:
Supervise and lead Residential Electrical Technicians and Installation CrewDirectly responsible for recruiting, interviewing, training, managing, and evaluating field techniciansConduct ride a longs with technicians and provide feedbackEnsure all repairs and installs are completed to the highest quality standards and if necessary all permits are obtainedCommunicate and monitor goalsManage work load and schedules to best utilize manpower and maximizes profits Ensure technicians are being dispatched effectivelyAssist technicians with issues while in the fieldFacilitate weekly meetings Resolve customer issues or concerns to ensure complete satisfactionEnsure all department operations are carried out in compliance with local, state, federal, and company requirementsEnsure all team members comply with OSHA safety standards. Harness a safety cultureProvide feedback to managers regarding market trends, revenue opportunities, customer issues, and all issues relevant to the businessManage and stay within departmental budgetAchieve budgeted gross marginMeet or exceed all company goalsMaximize lead opportunities, retain, and grow Maintenance Membership clients.Manage inventory, equipment, and service fleetReview, approve new products and servicesPerform clerical duties associated with, but not limited to, field technician paperwork, personnel evaluations, and expense reportsCarry out additional duties as assignedObey and teach the company Code of Ethics Team Rules and Team Philosophy.One-third of your time should be spent recruiting the right Team Members, one-third of your time should be spent training those team members, and then the last one-third should be spend supervising, administrating, and motivating your team. Manage your time in these proportions and you will be a successful Electrical Service Manager.Who We are:
We believe in Doing the Right ThingWe believe in Service ExcellenceWe believe in Mutual RespectWe believe in Delivering HappinessWe believe in SafetyWe believe in Continuous Improvement and DedicationPerks:
Competitive Wages401K Benefits with match programPaid HolidaysPaid Time OffHealth Plan for team members and their familiesSupplemental Insurance for team member and their familiesIncentive ProgramsLegalShieldMarketplace ChaplainsOn staff National Certified CounselorOpportunity for person growth and advancementQualifications and Skills:
At least 5 years in a leadership experienceComputer skills, specifically the ability to use Microsoft Outlook, Word, Excel, PowerPointValid driver's licenseAbility to work well in a team environmentStrong written and verbal communication skillsAbility to establish priories and get resultsAbility to multi-task in fast-paced work environmentPreferred Qualifications:
Knowledge of current Electrical code requirementsUnderstanding of accounting and finance as it relates to the Electrical industry -Dixie is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Dixie will not discriminate against applicants based -on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. -Powered by JazzHR

Keywords: Dixie Electric, Plumbing, & Air, Columbus , Manager - Residential Electrical Service, Professions , Opelika, Georgia

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