ColumbusGARecruiter Since 2001
the smart solution for Columbus jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Columbus
Posted on: August 16, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLDAWN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Columbus , Customer Solutions Tech Support, Other , Columbus, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Warner Robins
Posted on: 08/24/2019

Sr. Superintendent: Multi-family
Description: Sr. Superintendent: Multi-family br If you are a Sr. Superintendent w/ Multi-family Student-housing construction experience, please read on br Top Reasons to Work with Us br 1. Largest Privately (more...)
Company: CyberCoders
Location: Auburn
Posted on: 08/24/2019

Senior Windows Administrator with Security Clearance
Description: The Position: IPNS is seeking a Senior Windows Administrator to provide integration services for an ongoing project in Albany, Georgia. In this role you will utilize your expertise and experience to install, (more...)
Company: IP Network Solutions Inc
Location: Albany
Posted on: 08/24/2019


Inbound Travel Consultant
Description: Inbound Travel Consultant Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number (more...)
Company: Mommy Jobs Online
Location: Albany
Posted on: 08/24/2019

Cleaner
Description: CleanerUS-GA-Warner RobinsJob ID: 2019-1845 of Openings: 1Category: Janitorial/CustodialNGC Warner Robin GAOverviewServicon Systems, Inc. is the leading facilities maintenance contractor servicing the (more...)
Company: Servicon Systems Inc
Location: Warner Robins
Posted on: 08/24/2019

Bilingual Customer Care - Hurricane Relief
Description: We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes and in need of emergency assistance, housing (more...)
Company: Mommy Jobs Online
Location: Albany
Posted on: 08/24/2019

Class A CDL Trucking Job - Lease Purchase
Description: Join Blair Logistics Lease Purchase Opportunities Available We know Flatbed Drivers Are Our Number One Asset Load Every Truck Everyday BENEFITS -Home every weekend - 3,000 referral bonus -70-78 of Line (more...)
Company: Blair Logistics
Location: Warner Robins
Posted on: 08/24/2019

Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Auburn
Posted on: 08/24/2019

Unit Secretary - Pediatrics
Description: Description:Job SummaryThe Unit Secretary attends nursing station and performs clerical duties, requisition supplies, equipment and services as directed. All activities will be performed in support of (more...)
Company: Phoebe Putney Health System
Location: Albany
Posted on: 08/24/2019

Email Marketing Processor - (Flexible Schedule)
Description: Email Marketing Processor - Flexible Schedule Mommy Jobs Online is now recruiting part-time and full-time Email Marketing Processors to work remotely. Great opportunity for the perfect person that has (more...)
Company: Mommy Jobs Online
Location: Auburn
Posted on: 08/24/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Columbus RSS job feeds