Member Success Specialist (Remote- US Based)
Company: Together Work
Posted on: May 18, 2023
The Account Manager for the Inner Circle Program at DSOA is responsible increasing the retention rate and upgrade rate of the Inner Circle Program. They will oversee customer engagement and ensure that members are implementing the curriculum in order to reduce the risk of churn. The Account Manager will also find opportunities for members to upgrade to higher tiers of the Inner Circle Program as their business grows. Lastly, the Account Manager will provide quarterly training for members on sales best practices while providing ongoing support and guidance.
This role will report to the Director of Strategic Initiatives.
Bachelor's degree in business, sales, or a related field
Experience working in the coaching and/or dance industry
Familiarity with the DSOA Inner Circle Program and its members
Excited about this role but don't meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The Company offers a comprehensive employee benefits program, including:
Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.
Salary Range Disclosure
The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.
US Remote: $70,000- $80,000 USD per year + bonus
Excited about this position but the salary is a little below your expectations? Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position
Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.
Togetherwork's business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.
At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun.
The Dance Studio Owners Association (DSOA) is the largest business education training company for dance studio owners in the world.
Our founder is deeply passionate about dance studio ownership (as a former dance studio owner himself) and entrepreneurship (awarded entrepreneur of the year at the 2021 American Business Awards). His vision to create the most joyful and profitable dance studio owners worldwide as we pursue our mission to empower them with education to help grow their businesses and reclaim their lives drives our team's daily activities.
Over the last 8 years, we've helped over 35,000 dance studio owners serve over a million students. Our passion and joy is empowering studio owners so they can teach children the confidence, resilience, creativity, and joy that comes from dance.
Keywords: Together Work, Columbus , Member Success Specialist (Remote- US Based), Other , Columbus, Georgia
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