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Benefits Specialist (MMA Southeast)

Company: Marsh and McLennan
Location: West Point
Posted on: August 7, 2022

Job Description:

Benefit Specialist, JoinPLUS Service Center This is an entry-level position, in which the team member is responsible for assisting the JoinPLUSs Service Team on new and existing accounts. Your goals. Your ambitions. Your definition of success. At MMA, we believe nothing should stand in your way of making these a reality. As an MMA colleague, you ll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement. As a part of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in risk, strategy, and people, MMA colleagues are part of a network of resources and expertise that sets our organization apart from the competition. We will count on you to:

  • Answering incoming calls and respond to client s emails.
  • Serves as a client contact for day-to-day needs and answers standard client questions to improve the client experience.
  • Manages and records all activities in the workflow system to ensure timely follow up by client, carriers and client team.
  • Complete assigned weekly client group eligibility reports.
  • Troubleshoot assigned issues arising in day-to-day operations of client accounts.
  • Completion of assigned audits of client accounts and research discrepancies.
  • Management of client group eligibility through the online benefits enrollment system.
  • Processing and data entry of client qualifying events, newly hired employees, terminations, and evidences of insurability as required by the client s scope of services.
  • Administration of clients annual open enrollment.
  • Assist with other department responsibilities as needed. What you need to have:
    • Previous experience in benefits insurance, human resources, or a related field is preferred.
    • Must obtain Life and Health Insurance license within first 90 days of employment.
    • Experience with an online benefits enrollment platform preferred.
    • Minimum of high school diploma is required.
    • Excellent organizational and customer service skills.
    • Must be able to integrate seamlessly into a working team environment.
    • Must be able to multitask.
    • Must be detail oriented.
    • Must be able to self-check for accuracy.
    • Required to report to the MMA West Point Office Monday through Friday, respectively.
    • Effective and clear communication skills, both verbal and written.
    • Excellent computer skills to include intermediate knowledge of Microsoft Office Excel and Outlook. What is in it for you? Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including:
      • Full medical, dental and vision insurance coverage
      • Hybrid work schedule option (up to two days work from home)
      • 401K and company match program
      • Company-paid life and disability
      • Employee Stock Purchase Plan
      • Generous paid time off programs
      • Paid parental leave
      • Employee assistance program (EAP)
      • Volunteer paid time off (VTO)
      • Career mobility
      • Pet insurance
      • Tuition assistance
      • Employee networking groups
      • Continuing education and training opportunities MMA encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs. Our organization is no exception. MMA was named a 2021 Top Workplace for cultural excellence in the areas of professional development, DE&I practices, and employee well-being. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. At MMA, your future is limitless. For more information about our company, please visit us at:

Keywords: Marsh and McLennan, Columbus , Benefits Specialist (MMA Southeast), Other , West Point, Georgia

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