Front Desk Agent
Company: Callaway Gardens
Location: Pine Mountain
Posted on: June 12, 2021
Connecting man and nature in a way that benefits both. Callaway
Gardens is not just a fun place to visit, it's a fun place to
The Front Desk Agent is a key position at the Lodge & Spa. The
Front Desk Agent serves as an information source for all guests.
S/he is responsible for informing guests of the features at
Callaway and providing recommendations on activities and dining in
the surrounding area.
The Front Desk Agent is responsible for checking guests in & out
of the Lodge and Spa. S/he is resonsible for collecting credit
cards, cash and checks for payment and reconciliations;filing
registration cards, creating gift cards, re-stocking inventory,
This position is "front and center" and visible to all who
travel through the lobby. The Front Desk Agent must display a
professional appearance and truly enjoy working with people. In
addition, the Front Desk Agent must have the ability to work
independently following prescribed standard operating procedures.
Excellent guest service and computer skills required. Knowledge of
Opera PMS, Word and Excel software preferred, but not required.
Ability to multi-task and perform under pressure. Hotel or resort
experience preferred. Ability to work flexible schedule to include
weekends and holidays. This is a part-time position. Full-Time
positions may be available.
Keywords: Callaway Gardens, Columbus , Front Desk Agent, Other , Pine Mountain, Georgia
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