Front Desk Receptionist
Company: National Vision
Location: Opelika
Posted on: June 12, 2021
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Job Description:
Job Description What would you do? - The Specifics * Ensure high quality customer service. * Ensure a smooth flow
of customers through the store. * Answer, screen, and forward
incoming phone calls in accordance with NVI protocol. * Process and
understand managed care plans. * Obtain and document information
from the insurance company as needed. * Schedule and confirm
appointments, follow-up visits and classes. * File all patient
records daily and pull patient files for the next day's
appointments. * Check on status and notify customers when orders
are in or of any delays. * Ensure all WIP Report functions are
performed daily; cancelled job status, backorder list and problem
jobs. * Keep reception area tidy and presentable, with all
necessary stationery and materials (e.g. pens, forms and
brochures).
Keywords: National Vision, Columbus , Front Desk Receptionist, Other , Opelika, Georgia
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