Technical Business Analyst
Company: Total System Services, Inc.
Posted on: June 12, 2021
Every day, Global Payments makes it possible for millions of
people to move money between buyers and sellers using our payments
solutions for credit, debit, prepaid and merchant services. Our
worldwide team helps over 3 million companies, more than 1,300
financial institutions and over 600 million cardholders grow with
confidence and achieve amazing results. We are driven by our
passion for success and we are proud to deliver best-in-class
payment technology and software solutions. Join our dynamic team
and make your mark on the payments technology landscape of
Summary of This Role
Provides the technical direction of the assigned work components
for a product, platform or project. Negotiates with stakeholders to
determine scope and budget of work activities which advance
business objectives and client needs. Builds and maintains customer
Job Specific Duties and Responsibilities
To provide support for portfolio reporting and marketing
campaign activities for Issuer clients and internal departments.
Ability to pull data directly for core systems and building of
temporary tables to house such data prior to activities being
productionized. Support of data analytics within the Consumer
Job Specific Skills and Competencies
Experience with TSYS mainframe, DB2/IMS, SQL, IBM Cognos,
Tableau or other business intelligence tools
Typical Day in the Life for this Role
Collaborating with both internal and external clients to
understand campaign and reporting requirements. Working with other
teams to understand how data is populated from products into core
What Part Will You Play?
Coordinates and/or provides technical direction and support to
multiple work teams regarding multiple work components for a
product, platform, or project solving complex issues with diverse
scopes. Work initiatives include solution design, problem
resolution and management, application maintenance, project
requests and system enhancements. Work initiatives pose more risk
to the organization regarding impacts to other critical work
streams, and involves more complex system integration efforts and
requires more specialization of knowledge of multiple
Is the primary technical escalation point of contact for the
management of project systems issues that require in-depth
evaluation of variable factors and/or multiple components. Uses
independent judgment to resolve varied and complex issues based on
specialized experience and knowledge.
Assumes project management role and/or Subject Matter Expert and
is recognized as technical authority. Consults regarding possible
software solutions using a wide-range of specialized experiences,
professional concepts, and company objectives to resolve complex
issues involving multiple components in a creative and effective
Participates in client facing meetings, joint venture
discussions, vendor partnerships, client and internal development
team working solutions to determine solution approaches.
Interacts with a diverse range of leaders, including senior
management or possibly executive leadership and clients.
Tracks assigned tasks for component(s) to keep on schedule and
to recommend adjustments to resource allocation based on work
prioritization. Provides the work initiative's Project Manager with
input for status reporting.
Reviews deliverables for content, accuracy, and potential system
impacts for assigned tasks. Reviews deliverables for alignment with
objectives and provides feedback and recommendations.
- Provides training to help team members increase their
What Are We Looking For in This Role?
Relevant Experience or Degree in: IT, Computer Science, MIS or
Business or equivalent work experience, such as relevant technical
background and/or work product/SME knowledge in lieu of a
Typically Minimum 8 Years Relevant Exp
- Coding, Designing and Developing
Certifications in database or other technologies used by the
application he/she is leading, e.g. Oracle, Web, Java; b. PCI
certifications; c. Technical skills Database Development skills in
Oracle 10g/11g PL/SQL; Database Administration skills in Oracle
10g/11g; C, C++, ANSI C; VB.NET, ASP.NET and Microsoft Visual
Studio; UNIX/Linux Operating Systems
Looking for COBOL/IMS experience
- Knowledge of TSYS systems
What Are Our Desired Skills and Capabilities?
Skills / Knowledge - Having broad expertise or unique knowledge,
uses skills to contribute to development of company objectives and
principles and to achieve goals in creative and effective ways.
Having ownership of a function, account or matrix management
responsibilities, uses knowledge to ensure success, strengthen
relationships, expand the business, and lead matrix teams on
complex projects. Barriers to entry such as technical committee
review may exist at this level.
Job Complexity - Works on significant and unique issues where
analysis of situations or data requires an evaluation of
intangibles. Exercises independent judgment in methods, techniques
and evaluation criteria for obtaining results. Creates formal
networks involving coordination among groups, both internal and
Supervision - Acts independently to determine methods and
procedures on new or special assignments.
Business Knowledge - Good knowledge of the business and how the
technology he/she is leading is providing solutions to business
Technical Knowledge - In depth knowledge in the technology/area
they are leading
- Communication Skills - Spoken and written English communication
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all
employees and applicants for employment without regard to race,
color, religion, sex (including pregnancy), national origin,
ancestry, age, marital status, sexual orientation, gender identity
or expression, disability, veteran status, genetic information or
any other basis protected by law. Those applicants requiring
reasonable accommodation to the application and/or interview
process should notify a representative of the Human Resources
Keywords: Total System Services, Inc., Columbus , Technical Business Analyst, Other , Columbus, Georgia
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