Administrative Associate I

Company: Rollins, Inc
Location: Columbus
Posted on: May 3, 2021

Job Description:

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you!

Join the team that will motivate and empower you to achieve your maximum potential. In everything we do, we believe it's about more than just our service, we believe it's about creating healthier living environments for homeowners as an ESSENTIAL SERVICE.

Job Purpose:

• Receive all inbound calls and emails to assist customers per their needs including, but not limited to, payments, scheduling, conflict resolution, and selling of additional residential services
• Appropriately notate all accounts and complete all necessary paperwork in a timely fashion
• Create monthly route based upon service professional's assigned territory and ensure accuracy and readiness of daily schedule
• Complete additional tasks and projects as needed
• Problem solves customer accounts for current and future needs
• Ability to describe and sell residential pest services to new and existing customers resulting in monthly commissions
• Focus on consistent customer communication
• Partner with internal groups such as fellow administrative associates, sales, service professionals, and management to ensure extraordinary customer service

Expectations:

THE NORTHWEST WAY

Serves as a NW Brand Ambassador, always focusing on the highest level of professionalism and image standards

CUSTOMERS FIRST

With all we do, begin and end with the customer in mind.

DO WHAT IS RIGHT

In every situation, we can choose to do the right thing.

BE HUMBLE

Put others first in everything we do.

BE EXTRAORDINARY

Always go beyond what is usual or ordinary. Make a difference.

MOVE FORWARD

Continue to grow and pursue excellence in all we do. We see the value of progressive thinking, developing and innovating, and embracing change.

What We Offer

• Competitive pay and ability to earn monthly sales commissions
• Comprehensive benefits package including medical, dental, vision, maternity, & life insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry leading, quality, comprehensive training program

Why Northwest?

You've seen the Mouse on our billboards and trucks around town, now you can be part of the Northwest Exterminating Team! Competitive compensation, benefits, and training opportunities are only the beginning of your career with Northwest Exterminating. As part of the Team, you'll make a difference in peoples' lives by creating healthier living and working environments with our Green Home Services. With over 65 years' experience and continuous growth across the Southeast, Northwest will give you the stable work environment you need to advance your career. Consistently voted one of Atlanta's Top Workplaces, Northwest's family-like culture is about making you feel welcome and empowered. Come create extraordinary opportunities for yourself with Northwest!

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you!

Keywords: Rollins, Inc, Columbus , Administrative Associate I, Other , Columbus, Georgia