Our retail store provides the fuel, the face, and gateway to all
the awesome services we provide for individuals, families and
organizations in the communities we serve. But, what does that mean
for you as a team member? It means that you are connected to
something bigger than yourself, something that helps shape the
community you live with the most basic need of life...the ability
to have a productive livelihood... The Retail Team Lead assists
store managers with general oversight of store operations and
workflows; supports team development efforts; assists with tactical
training for all associate level staff, manages loss prevention
program, upholds all safety standards and maintains GoodwillSR
Retail Team Lead
Goodwill Industries of the Southern Rivers - Phenix City, AL
The Phenix City retail store is currently looking for a
hard-working and dedicated Retail Team Lead.
Goodwill Industries of the Southern Rivers, Inc.'s Retail Team
+ Ensures proper maintenance, reporting and management of the
store's financial assets such as, cash register tills, cash
deposits and the change fund.
+ Supervises team members to ensure they provide customers with
the best service experience.
+ Delegates tasks and duties for all store team members.
+ Creates an environment that allows team members to achieve
their expectations, goals, and performance measures.
+ Meets or exceeds daily retail store goals.
+ Develops relationships with donors and customers.
+ Assists customer with purchases and pricing
+ Ensures the sales floor layout is customer friendly.
+ Checks pricing to ensure policies and proper formats are
+ Understands item pricing and "color of the week".
+ Assists with hiring and onboarding of new team members.
+ Understands and practices all safety requirements.
+ Performs other duties as assigned by Store Manager.
You will be hired as a Retail Team Lead; you will be
cross-trained and expected to learn and work all areas of the
A full-time position averages 32-40 hours per week. Hours will
fluctuate based on business needs, (i.e., seasonal changes,
donation volumes, etc.) Operating days will fluctuate based on
store location. The Retail Team Lead must be available to work any
shifts Monday through Sunday. Requirements:
+ High School Diploma or General Education Degree (GED).
+ Two years of supervisory experience leading a team.
+ Basic math skills.
+ Basic computer skills.
+ Prior experience working in a retail or customer
+ Cash handling experience.
+ Warehouse experience, preferred.
Goodwill Industries of the Southern Rivers, Inc. is committed to
our mission of Developing People, Changing Lives, and Building
Communities. We seek to empower people with skills and
opportunities to live fulfilled lives. We achieve our mission and
vision through our values of Honesty, Integrity, Respect,
Excellence, and Service. At Goodwill Industries of the Southern
Rivers, Inc., we strive to hire individuals who live by our values
and believe in our mission.
We offer a competitive benefits package including:
+ Paid at an hourly rate
+ Medical, Dental, Vision, and Life insurance
+ A generous paid time off (PTO) plan
+ 401k with a company match
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR