The Golf Shop Attendant is responsible for providing superior
guest service to all guests/members ensuring guest
Duties and Functions
Maintain cleanliness of the pro-shop including wiping of
counters, dusting of displays, straightening of product, vacuuming,
sweeping, as needed.
Check all displays and restock as necessary.
Greet golfers and visitors to the pro-shop as they enter the
Offer assistance; be pro-active and anticipate guest needs
Answer guest questions either in person or on the phone
Schedule tee-times using Resort Suite
Check-in golfers when they arrive for their scheduled
Maintain cart inventory/record cart numbers
Accurate and careful cash handling using Micros
Balance charge tickets with receipts
Balance cash drawer
Maintain assigned bank
Perform other duties as assigned by supervisor or
Ability to learn and work with computer software (Micros, Resort
Basic math/accounting to ensure accurate cash handling
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of
action quickly and accurately
Must be able to handle guest complaints and disputes and resolve
them to satisfactory results.
Must be able and willing to work weekends and holidays
Must maintain composure and objectivity under pressure
Pleasant interaction with customers, visitors and property
This position is performed in the Golf Pro Shop, part of the
Club House. It is a climate-controlled environment. The position
requires standing for the duration of the shift.