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Golf Shop Attendant

Company: Callaway Gardens
Location: Pine Mountain
Posted on: May 3, 2021

Job Description:

Job Summary:

The Golf Shop Attendant is responsible for providing superior guest service to all guests/members ensuring guest satisfaction.

Duties and Functions

Maintain cleanliness of the pro-shop including wiping of counters, dusting of displays, straightening of product, vacuuming, sweeping, as needed.

Check all displays and restock as necessary.

Greet golfers and visitors to the pro-shop as they enter the store

Offer assistance; be pro-active and anticipate guest needs

Answer guest questions either in person or on the phone

Schedule tee-times using Resort Suite

Check-in golfers when they arrive for their scheduled tee-time

Maintain cart inventory/record cart numbers

Assign carts

Accurate and careful cash handling using Micros

Balance charge tickets with receipts

Balance cash drawer

Maintain assigned bank

Perform other duties as assigned by supervisor or management.

Qualification Summary

Outgoing personality.

Guest-focused

Ability to learn and work with computer software (Micros, Resort Suite)

Basic math/accounting to ensure accurate cash handling

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately

Must be able to handle guest complaints and disputes and resolve them to satisfactory results.

Must be able and willing to work weekends and holidays

Must maintain composure and objectivity under pressure

Pleasant interaction with customers, visitors and property personnel.

This position is performed in the Golf Pro Shop, part of the Club House. It is a climate-controlled environment. The position requires standing for the duration of the shift.

Keywords: Callaway Gardens, Columbus , Golf Shop Attendant, Other , Pine Mountain, Georgia

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