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Housing Assistant Residence Life

Company: Columbus State University
Location: Columbus
Posted on: December 5, 2019

Job Description:

Skills - Communication Skills - Customer Service Housing Assistants (HAs) are the closest and the most vital link with residents of each area when our Residence Life offices are closed. The housing assistant serves as a liaison between the Department of Residence Life and the students. Housing Assistants will directly report to the Residence Life Coordinator for each housing area. Responsibilities Operations include, but not limited to: answering on-call telephones with proper etiquette; filing paperwork, stocking supplies, operating copier and fax machines; maintaining the front desk and storage areas as needed; assisting students during check-ins, check-outs, and room change processes; assisting students with lockouts and maintenance, cable, or internet issues; explaining and enforcing Residence Life policies and procedure; assisting in various areas within Residence Life; work required/ assigned shifts during academic breaks such as fall break, spring break, etc.; attend all scheduled training programs prior to and throughout each academic semester; complete administrative responsibilities to include duty logs, incident reports, mediations, etc; attend bi-weekly staff meetings (1 hour plus bi-weekly time commitment). Meeting days and times will be decided by your RLC at the beginning of each semester and will be based on staff members' academic schedules only. Non-academic commitments will not be considered; perform duty rounds as communicated by RLC and written in training manual; itional duty assignments may be required by the RLC to include, but not limited to hanging flyers, responding to emergencies, mediations, duty logs, incident reports, etc.; follow all policies and procedures in the Student Handbook and the Community Guide; be cognizant of current students, building, and campus issues; have knowledge resources available on campus for students; maintain frequent communication with Residence Life staff and respect confidentiality concerning content and process of such discussions; uphold the general requirements of the position as stated in the Housing Assistant training manual and communicated by the Residence Life staff and be a role model a standard of personal conduct commensurate with Residence Life standards. Required Qualifications Must have prior experience of living in housing and must currently be enrolled at CSU; must live in Residence Life during employment; must have a 2.5 cumulative GPA at the beginning of Fall 2019 semester and maintain 2.5 cumulative and semester GPA while employed; must be in academic, financial, and judicial good standing with Columbus State University and Residence Life; required to have a meal plan. All meal plans are the financial responsibility of the student; possess excellent customer service skills as well as written and oral communication skills and must pass a required criminal background check successfully as a condition of employment. Preferred Qualifications A two-semester commitment (Fall and Spring) if preferred. Proposed Salary The salary for this position is $8.00 an hour. This position can work up to 25 hours per week. Required Documents to Attach Resume Cover Letter Contact Information If you have any questions, please contact Residence Life Coordinator Michelle Dorrill at ********************************** or call the main housing office at ************. Conditions of Employment To be considered for a Student Assistant position, the applicant must be a current Columbus State University student, taking at least six (6) credit hour courses per semester. For fullest consideration, please submit your application immediately. Columbus State University is an Affirmative Action/Equal Opportunity Employer, Committed to Diversity in Hiring. A successful criminal background check will be required as a condition of employment. Work Schedule All shifts will be assigned according to class schedules and availability. Monday-Friday available shifts are as follows for every housing area: 5:30 pm - 11:30 pm 11:00 pm - 4:00 am 3:30 am - 8:30 am Saturday and Sunday available shifts are as follows for every housing area: 8:00 am - 1:00 pm 12:30 pm - 6:00 pm 5:30 pm - 11:30 pm 11:00 pm - 4:00 am 3:30 am - 8:30 am Physical Requirements Must be able to walk hallways and stairwells to complete duty rounds. Must be able to stand for extended period of time while responding to student concerns.

Keywords: Columbus State University, Columbus , Housing Assistant Residence Life, Other , Columbus, Georgia

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