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Senior HR Investigator

Company: Aflac
Location: Columbus
Posted on: August 14, 2019

Job Description:

Spread Your Wings - * We are the Duck. We inspire and are inspired, listen and respond, empower our people, give back to our community and, most importantly, celebrate every success along the way. We do it all - The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for 20 consecutive years, one of the Best Workplaces for Millennials in 2015 (the inaugural year of the award) and one of America's Most Admired Companies for 18 years. Our business is about being there for people in need. So, ask yourself: Are you the Duck? If so, there's a home and a flourishing career for you at Aflac. The Company Aflac - * The Location Columbus, GA The Division Corporate Services/Human Resources The Opportunity Sr. HR Investigator Job Summary Investigates employee complaints and leads. Gathers and thoroughly documents all facts through interviews, records, and other sources. Evaluates the validity of complaints, any violations in order, and proper course of action. Has in depth knowledge of organizational policies, standards, and procedures in addition to state and federal laws. Principal Duties & Responsibilities Independently leads and conducts in-depth investigations into complex HR related matters/complaints using appropriate action plans, investigation methods and interview techniques Drafts investigation reports and summaries documenting methods, findings, analysis, conclusions and recommendations Responds to internal complaints presented through various avenues to include the Aflac HR Hotline in a timely manner Prioritizes multiple tasks and responsibilities in a fast-paced environment, while maintaining positive customer relations Conduct interviews of employees and others, often involving sensitive subjects Provide creative solutions to issues and work to resolve employee relations issues withcomprehensive knowledge of company policies, procedures, practices and all state, federal, etc. labor laws and regulations Maintain strict discretion and confidentiality Coordinates employee relations programs to ensure compliance of policies and procedures Mentors and advised junior team members on processes, policies, and procedures Performs other duties as assigned Education & Experience Bachelor's Degree in HR or related field and 4 to 6 years of professional work related experience, or an equivalent combination of education and experience. Job Knowledge & Skills In depth experience conducting investigations and using various interview methods and techniques In depth knowledge of relevant State and Federal employment laws and government compliance requirements applicable to human resources Proven investigative experience to include: conducting interviews; locating, reviewing and analyzing data; preserving evidence; and producing cohesive and thorough written reports Excellent interviewing skills Excellent written and interpersonal communication skills Experience interfacing with leadership on investigative matters Demonstrated and extensive technical expertise and application of human resource principles, theories, concepts and practices. Core Competencies Action Oriented, Customer Focus, Adaptability, Listening, Ethics and Values, Integrity and Trust Functional Competencies Approachability, Conflict Management, Composure, Functional/Technical Skills, Informing, Patience The Benefits Aflac is known for treating our employees exceptionally well. As one of the leaders in the insurance industry, we're able to offer one of the most comprehensive health benefits packages available in corporate America, including free coverage from one of our pioneering insurance products, the Aflac Cancer policy. Our employees also enjoy a host of other benefits, including advancement opportunities, opportunities for continued education and professional development, merit increases and performance bonuses, profit-sharing 401(k), stock purchase plans, and many more. Title: Senior HR Investigator Location: null Requisition ID: ********

Keywords: Aflac, Columbus , Senior HR Investigator, Human Resources , Columbus, Georgia

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