Security Shift Supervisor - Armed Lieutenant

Company: Allied Universal
Location: West Point
Posted on: May 16, 2022

Job Description:

Allied Universal -, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!Allied Universal Services is seeking the position of an Armed Security Lieutenant Commander in West Point, Georgia. -Armed Security Lieutenant CommanderThe Armed Security Lieutenant Commander is responsible for the shift activities of all Security Officers assigned on his/her shift. This position will ensure that all posts and patrols are covered, that all assigned personnel conform to the appropriate regulations, that all assigned shift duties are performed, and direct the actions of Vendor personnel during any event not covered by written regulations. -Vendor's Shift Supervisors will be required to perform required supervisory responsibilities and other duties as may be assigned and/or required. Any person proposed for assignment in a supervisory capacity must have at least 1 - 3 years prior experience in a similar role as a security guard supervisor with satisfactory performance or have been recommended by Client for such supervisory position. The Shift Security Supervisor will have a minimum of 1 - 3 years of supervisory law enforcement, military experience, private security, or corporate security experience prior to be assumed to the site. Vendor will submit detailed copies of resumes of the candidate prior to being assigned to Client for review.Minimum Qualifications:Experience in investigative techniques, problem resolution, conflict management, and evidence handling. Vendor's Site Security Chief will provide adequate training in these matters upon assignment and periodically thereafter, and will verify the effectiveness of such training through appropriate post-training assessments. -Ability to qualify and carry a firearm. -Excellent verbal and written communication skills in English. -Current CPR and First Aid training certificate. -Capable of handling the physical requirements of the position. -At least 21 years old at the time of assignment to facility. -Practice normal hygiene and personal cleanliness and be neat in dress and appearance. -Required state certification and/or licensing to carry a firearm as an armed guard. Duties shall include, but are not limited to, the following:

• All duties as previously stated for Security Officer, if requested to do so by Clients Designee, or if required in order to fulfill service obligations.
• Conduct shift briefings.
• Conduct unannounced post inspections.
• Ensure shift personnel are effectively trained and skills match assigned duties.
• Ensure shift personnel are effectively trained and skills match assigned duties.
• Administer on-the-spot corrective action to any employee under his/her command.
• Schedule officers when required and maintain time reports for assigned shift.
• Issue security equipment and maintain accountability system for it.
• Provide on-the-job training requirements for shift security personnel.
• Write reports and maintain logs/forms as required.
• Collect and evaluate all reports submitted by security personnel.
• Respond to problem situations as they occur, notifying Site Supervisor of any escalation of issues.
• Respond to emergencies by taking necessary action in accordance with established procedures, and promptly report the conditions and initial response to Clients Designee, Client management representatives, shift supervisor and/or local fire or police agencies.
• Analyze security activities and recommend improvements to Site Supervisor.
• Demonstrate proficiency in all of the tasks required of the Security Officer.
• Demonstrate proficiency in the duties of each post under his/her direction.
• Maintain communication both up and down the chain of command. The Shift Supervisor will be accessible to all Officers under his/her direction.
• Lead by example for personal conduct and appearance.
• Assist Security Officers in making appropriate decisions in areas not covered by written directives. The results of these decisions, where necessary, will be passed up the chain of command.
• Ensure that all personnel are at their assigned posts at their assigned times.
• In the event Vendor personnel respond to new events or scenarios not contemplated by Post Orders, ensure that each assigned Security Officer receives the required training and direction passed on to the oncoming shift.
• Review and evaluate all written reports submitted by Security Officers to ensure reports are correctly and properly completed.
• Prepare inventory reports, forms, and equipment; reports to the designated person(s) any needed materials or inoperable equipment.
• Ensure all orders and instructions are understood and followed by Security Officers.
• Perform all other Security Officer duties in accordance with the particular shift specifications and assignments.
• Perform rover duties as needed throughout the shift.Qualifications/Requirements:
  • Be at least 21 years of age with high school diploma or equivalent
  • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
  • Valid guard card/license, as required in the state for which you are applying. -
  • As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
  • Display exceptional customer service and communication skills
  • Have intermediate computer skills to operate innovative, wireless technology at client specific sites
  • Ability to handle crisis situations at the client site, calmly and efficiently
  • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  • Able to:
    • Work in various environments such as cold weather, rain/snow or heat
    • Occasionally lift or carry up to 40 pounds
    • Climb stairs, ramps, or ladders occasionally during shift
    • Stand or walk on various surfaces for long periods of timeEssential Duties:
      • Ensures the facility is provided with high quality security services to protect people and property
      • Maintains proficiency in the use of all assigned protective equipment, restraint devices and weapons
      • Preserves order and acts to enforce regulations and directives for the site pertaining to personnel, visitors, and premises
      • Participates in industry specific security/safety training programs to offer our clients the best trained officers at their sites
      • Works in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and awareness of personal safety and safety of others
      • Maintains awareness and familiarity with the site-specific operations performance manual and post ordersThe Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.QUALIFICATIONS/REQUIREMENTS:
        • Be at least 21 years of age with high school diploma or equivalent
        • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
        • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
        • As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
        • Display exceptional customer service and communication skills
        • Have intermediate computer skills to operate innovative, wireless technology at client specific sites
        • Ability to handle crisis situations at the client site, calmly and efficiently
        • Communicate staffing needs on shift to Account Manager or Operations Manager
        • Assure that officers receive appropriate training, developing them in both technical and professional skills
        • Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
        • Administer JSA's and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
        • Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
        • Able to:
          • Work in various environments such as cold weather, rain/snow or heat
          • Occasionally lift or carry up to 40 pounds
          • Climb stairs, ramps, or ladders occasionally during shift
          • Stand or walk on various surfaces for long periods of timeAllied Universal - is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .

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