Customer Service Representatives - Midland, GA
Company: Kelly Services
Location: Fortson
Posted on: April 9, 2021
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Job Description:
Kelly Services is currently seeking several Customer Service
Representatives for one of our top Insurance clients in Midland,
GA.These positions will be Word From Home until the environment is
safe enough to return to office in Midland, GA.----Internet is
required, equipment will be provided.----You must be able to work
from home or in the Midland office.Pay rate:----$15.00--per
hourWork Hours:----Flexible to work any 8 hour shift between 8:00
AM and 9:00 PM Monday - Friday--Duration: Long term opportunityJob
Description:----Customer Service RepresentativeAs a Customer Care
Representative you will guide members through their healthcare
questions via customer calls and e-mails or help providers with
answering questions about member plansYou will be the one helping
them navigate their healthcare needs by explaining their benefits,
solving claim concerns, finding a doctor nearby or being their
healthcare advocateYou will be their guide to a better healthcare
experience and ensure that they only need to call once to get the
help they needFocused on answering customer calls, demonstrating
our values of caring as you proactively work to resolve our members
questions and concernsStrive for first call resolution, working to
resolve member issues at the point of contactDual monitors and
leverage computer based resources to find answers to customers
questions, and help simplify next steps for members without giving
them homeworkMay reach out to partners in other departments, or to
Doctors' offices to help resolve a customer concernSupport your
teammates, flex as business needs require to ensure we are meeting
the needs of our customersNo previous healthcare experience is
needed, we will set you up for success with extensive work specific
trainingStrong work ethic and sense of responsibility for your team
mates and our members, demonstrated by the simplest things like
being on time and available to meet member's needs, to being easy
to work with and having a positive attitudeA passion for serving
others, and willingness to learn the heath-care industryGreat
communication and listening skills with the ability to be
empathetic and desire to help resolve members questions at the
first point of contactHigh School diploma required1 year of
Customer Service experience in an electronic environmentMust have
the Internet, equipment will be providedAs a Kelly Services
candidate you will have access to numerous perks,
including:Exposure to a variety of career opportunities as a result
of our expansive network of client companies--Career guides,
information and tools to help you successfully position yourself
throughout every stage of your careerAccess to more than 3,000
online training courses through our Kelly Learning CenterWeekly pay
and service bonus plansGroup- rate insurance options available
immediately upon hire*Apply Today!--Why Kelly--?As a worker today,
it's up to you to take charge of your career and look for
opportunities to learn, grow, and achieve your potential. Helping
you find what's next is what we're all about. We know what's going
on in the evolving world of work-just ask the 440,000 people we
employ each year. Connecting with us means getting the support,
guidance, and opportunities needed to take your career where you
may have never imagined.About Kelly--At Kelly, we're always
thinking about what's next and advising job seekers on new ways of
working to reach their full potential. In fact, we're a leading
advocate for temporary/non-traditional workstyles, because we
believe they allow flexibility and tremendous growth opportunities
that enable a better way to work and live. Connecting great people
with great companies is what we do best, and our employment
opportunities span a wide variety of workstyles, skill levels, and
industries around the world.Kelly is an equal opportunity employer
committed to employing a diverse workforce and providing
accommodations for people with disabilities in all parts of the
hiring process as required under its Employment Accommodation
Policy. Kelly will work with applicants to meet accommodation needs
that are made known to Kelly in advance.]]
Keywords: Kelly Services, Columbus , Customer Service Representatives - Midland, GA, Hospitality & Tourism , Fortson, Georgia
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