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Project Manager ,Commercial Initiatives

Company: BioTouch
Location: Columbus
Posted on: September 17, 2023

Job Description:

POSITION OVERVIEW: The Project Manager - Commercial Initiatives performs a variety of functions with significant focus on customer onboarding to enhance the customer experience and enable faster solutions and decision making. The Project Manager - Commercial Initiatives will become the primary owner of the onboarding activities for new clients, including all services and product needs. JOB RESPONSIBILITIES:

  • Lead customer implementations: increase speed to revenue in customer onboarding through both internal and customer facing engagement. Develop efficient workflows between various departments to ensure best-in-class customer experience
  • Increase enterprise dependency on BioTouch technology stack (Netsuite, HubSpot, Wrike, etc.) for all eligible commercial processes to streamline data collection and distribution.
  • Work collaboratively with all departments including receiving, staging, production, inventory management, continuous improvement, finance, and distribution to maintain high customer service levels.
  • Maintains customer confidence and protects business operations by keeping information confidential.
  • Other duties as assigned.
  • Key Competencies:
    • Project Management, Customer Focus, Customer Service, Verbal Communication, Informing Others, Process Improvement, Problem Solving, People Skills, Teamwork, People Management, Managing Processes, Emphasizing ExcellenceQUALIFICATIONS:
      • Bachelor's degree
      • 5+ years managing large-scale commercial projects
        • Strong attention to detail and technical skills
        • Must have the highest level of proficiency in advanced Excel skills, including working with large data sets, using pivot tables, V-lookups
        • Experiene with project management software preferred
        • Experience with relational databases preferred
        • Experience with warehouse managed inventory is preferred
          • Experience with One World, NetSuite or Oracle ERP systems preferred
          • Proficient in Microsoft Office products, Word, PowerPoint, Excel
          • Ability to work onsite 8:00 am- 5:00 pm Monday thru Friday
          • All prospective employees must pass a background and drug check
          • Ability for travel to other locations preferred ( DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Representations and Warranties of Employee. Employee hereby represents and warrants to the Company as follows: (i) Employee has the legal capacity and unrestricted right to perform the job duties and obligations hereunder; (ii) the acceptance of this position by Employee and the performance of his or her obligations hereunder will not violate or be in conflict with any fiduciary or other duty, instrument, agreement, document, arrangement or other understanding to which Employee is a party or by which he is or may be bound or subject; and (iii) Employee is not a party to any instrument, agreement, document, arrangement or other understanding with any person (other than the Company) requiring or restricting the use or disclosure of any confidential information or the provision of any employment, consulting or other services. I have read and understand the job description as outlined above. PI230159483

Keywords: BioTouch, Columbus , Project Manager ,Commercial Initiatives, Executive , Columbus, Georgia

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