Retail & Attractions Manager
Company: Great Wolf Lodge
Location: Hogansville
Posted on: January 26, 2023
Job Description:
At Great Wolf, the Retail & Attractions Manager is responsible
for strategic planning and development of the retail department,
managing staff and ensuring the achievement of operational
objectives and the maximization of retail profitability.
Essential Duties & Responsibilities
- Oversees all merchandising functions including store display
and design, inventory, tracking/analyzing, merchandise purchasing,
par levels and pricing, merchandise/materials sourcing
- Develops and manages labor, COS, and expense budgets
- Manages staff including employee-training programs, scheduling
and employee relations
- Oversees sales functions including POS system, cash handling,
budgets and daily reporting
- Oversees administrative back-office functions of inventory
coordinator, including training and maintenance of all department
inventories, systems and reporting
- Responsible for department payroll, tracking employee hours and
making time-clock changes
- Assists the Retail Director in every day operations of all
areas of the Retail Department, including gift shops, arcade,
vending, and any other revenue producing venues
- Ensures retail areas achieve the highest standards in areas of
cleanliness, presentation and service
- Develops, implements, and monitors programs ensuring a safe
facility and work environment that complies with all appropriate
regulations--Ergonomics, Emergency Responses, Injury and Illness
Prevention, and Hazard Communications Programs
- Orders and maintains supply levels
- Ensures retail areas achieve the highest standards in areas of
cleanliness, presentation and service
- Adherence to all standard operating procedures related to the
role
Basic Qualifications & Skills
- High school degree or equivalent
- Experience creating and maintaining documents with Microsoft
Office (Word, PowerPoint, Excel)
- Minimum of 1 year experience supervising/managing large retail
department
- Minimum of 3 years retail experience
- Successful completion of criminal background check and drug
screen
Desired Qualifications & Traits
- Four year college degree or equivalent experience in Retail
Management
- Previous retail experience in a resort/hotel
environment
- Demonstrated ability to effectively resolve conflict
- Committed to comprehensive and in-depth analysis, planning, and
implementation of every work effort
- Projects a positive public relations image to team members and
guests.
- Ability to motivate diverse groups to achieve extraordinary
goals and overcome challenges
- Excellent management skills including conflict resolution,
coaching, development and teamwork.
Physical Requirements
- Sit or stand for extended periods of time
- Lift up to 30 lbs.
- Able to bend, stretch, and twist
EducationRequired
- High School or betterEqual Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Great Wolf Lodge, Columbus , Retail & Attractions Manager, Executive , Hogansville, Georgia
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