ColumbusGARecruiter Since 2001
the smart solution for Columbus jobs

Site Director

Location: Columbus
Posted on: January 14, 2020

Job Description:

Essential Functions/Core Responsibilities

--- Collaborate with senior management and staff to develop strategic plans; coordinate with other departments to establish open communications systems that ensure information is mutually shared to achieve optimal results

--- Develop and retain team of managers, providing coaching and development opportunities that continuously build and expand both the individual and the team capabilities and bench strength

--- Drive continuous operating improvements and quality performance of site metrics such as quality, productivity, staffing, training, attrition, and costs

--- Provide expert knowledge of workforce forecasting and planning to ensure necessary staffing levels to support customer demand

--- Drive recruitment, selection, and retention of highly qualified internal and external candidates

--- Manage department resources and provide leadership to ensure that production and quality work meets company goals

--- Participate with cross-functional departments in strategic decisions designed to meet quality and service goals

--- Identify, analyze, and resolve a wide range of technical, process, and operational issues, providing quick and decisive solutions

Candidate Profile

--- Bachelor's degree in related field from a four-year college or university with more than twelve years of relevant experience (with four to six years of Progressive Mgmt Experience) preferred

--- Experience managing a large call center preferred

--- Mastery of communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external associates

--- Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with broad impact

--- Demonstrated ability to lead strategy behind mentoring and coaching for team(s) and to act as leadership advisor to lower-level management

--- Understanding of financial policies and budgetary requirements, including forecasting

--- Demonstrated ability to champion significant projects, programs, and business initiatives using creativity and ingenuity

--- Demonstrated ability to lead and mentor team on developing lasting customer relationships

--- Extensive understanding of the organization's business operations and industry. Knowledgeable of emerging trends and industry practices

Career Framework Role

Provides leadership and direction through Senior Managers and/or Managers. Participates with leadership to develop strategic plans and objectives. Makes final decisions on administrative and operation matters and ensures effective achievement of objectives. Adapts and executes functional or departmental business plans and contributes to the development of functional or departmental strategies. Decisions are guided by functional strategies and priorities. Has overall responsibility for developing and administering budgets and performance standards for functional area or department.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Keywords: CONCENTRIX, Columbus , Site Director, Executive , Columbus, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Service Manager
Description: Join Our Team Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to (more...)
Company: Sunbelt Rentals, Inc.
Location: Atlanta
Posted on: 01/19/2020

Telco-Cloud-Based Billing Systems Senior Manager
Description: Telecommunications, Media Entertainment Cloud-Based Billing Systems Senior ManagerOur Telecommunications, Media and Technology TMT industry clients include some of the most valued companies in the (more...)
Company: Deloitte
Location: Atlanta
Posted on: 01/19/2020

Portfolio Community Association Manager
Description: Description: br Purpose:To work with the Board of Directors BOD to provide guidance and improve the overall quality of living in Homeowners Associations HOA and Condominium Associations. Property (more...)
Company: Community Management Associates
Location: Atlanta
Posted on: 01/19/2020

Director, SAP COE & Solutions Delivery (SD, OTC)
Description: Company: Our client is looking for a Director, SAP COE/Solutions Delivery with functional expertise in SAP Sales and Distribution SD modules across different go to market channels and execution of design, (more...)
Company: JDC Group
Location: Atlanta
Posted on: 01/19/2020

Assistant Store Manager Softlines
Description: DescriptionDICK'S Sporting Goods is seeking an Assistant Store Manager to lead store operations overseeing all Softlines departments. As an Assistant Store Manager - Softlines, you will be responsible (more...)
Company: DICK'S Sporting Goods
Location: Atlanta
Posted on: 01/19/2020

Paymetric Sr. Relationship Manager
Description: The Company Worldpay is a global payments leader powering international commerce with deep fintech expertise and a shared passion for our customers. Whether in-store, online, or on a mobile device, we (more...)
Company: WorldPay Limited
Location: Roswell
Posted on: 01/19/2020

General Manager
Description: OVERVIEW br br ARS-Rescue Rooter has an immediate opportunity for the position of General Manager. We offer a competitive compensation package and a full range of benefits including medical, dental, (more...)
Company: Allgood Plumbing, Electric, Heating, Cooling
Location: Tucker
Posted on: 01/19/2020

Manager, NT2.0 Program Management.
Description: Cox Communications is searching for a Manager, NT2.0 Program Management. This position resides within the Outside Plant department OSP and is responsible for Node Splits component of the Network Transformation (more...)
Company: Cox Communications
Location: Atlanta
Posted on: 01/19/2020

Manager, NT2.0 Program Management.
Description: Cox Communications is searching for a Manager, NT2.0 Program Management. This position resides within the Outside Plant department OSP and is responsible for Node Splits component of the Network Transformation (more...)
Company: Cox Communications
Location: Atlanta
Posted on: 01/19/2020

Strategic Account Manager
Description: At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, (more...)
Company: Red Hat
Location: Atlanta
Posted on: 01/19/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Columbus RSS job feeds