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BigPanda Integration Engineer

Company: W3Global
Location: Columbus
Posted on: January 15, 2020

Job Description:

BigPanda Integration EngineerColumbus, GABigPanda Integration Engineer to join our Site Reliability Engineering Team. Responsibilities will include the following: Designing, developing and maintaining out of the box extensions and connectors from various systems to the BigPanda platform. Design and build product extensions and connectors between monitoring, ticketing, change management systems, collaboration tools and the BigPanda Platform. Maintain the ongoing readiness of existing integrations and extensions by building new features and resolving bugs. Expertly manage the complete end-to-end onboarding of new BigPanda customers from kickoff to a fully integrated production system. Work with our BigPanda Support & Off-shore COE to help solve for complex customer needs Train both technical and business users to fully utilize the capabilities of monitoring tools. Troubleshoot issues reported by clients (generally involving clients monitoring tools). Serve as a subject matter expert by recommending best practices and providing use cases that solve customers' needs and goals. Requirements: 2+ years of backend development with at least two of the following language: JASON, NodeJS, Python, Go Experience with developing and maintaining production, enterprise level systems Proficiency with Unix/Linux and bash scripting Experience with Agile development methodologies Self-motivated and collaborates well with the team Strong interpersonal communication and a customer-facing mindset Ability to take ownership of assignments and solve problems independently Extremely driven with a desire to learn new skills, take on challenges, and grow within the role Previous experience as a leading Monitoring Architect or a NOC / SRE Manager. Working with Implementation Partners / SIs is a plus.If interested, please share your resume at gopal@w3global.com and call me at 972-393-4403. Thanks - provided by Dice

Keywords: W3Global, Columbus , BigPanda Integration Engineer, Engineering , Columbus, Georgia

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