Patient Service Assistant
Company: Southern Bridge
Location: Warner Robins
Posted on: April 2, 2026
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Job Description:
?Back to all jobs at Southern Bridge, Inc. Patient Service
Assistant Southern Bridge, Inc. is an EEO Employer -
M/F/Disability/Protected Veteran Status Introduction: We are
seeking a highly organized and efficient Administrative Assistant
to join our team. The Administrative Assistant will be responsible
for providing administrative support to the team, including
managing schedules, coordinating meetings and events, and handling
a variety of tasks to ensure the smooth operation of the office.
The successful candidate will have strong communication skills and
be able to work efficiently in a fast-paced environment. Job
description The Patient Service assistant is the first point of
contact between the patient and clinical staff. Patients check in,
insurance verification, collection of co-pays and balances, various
other front office duties. The front office position plays a vital
role of ensuring & exceeding the expectations of the patient with
the Southern Bridge Inc. experience. Responsibilities: Greet
patients and provide instructions to all visitors in a polite and
professional manner. Analyze health insurance benefits, verify
insurance eligibility, and relay relevant information regarding
payment policies and billing/collection processes. Maintain the
readiness of Perform clerical tasks and adhere to established
policies and procedures. Determine and collect each patient’s
financial responsibility. Assist the practice manager and other
staff as required. Provide overall support for Physicians and
office operations. Obtain and document patient history. Understand
and enforce standard healthcare regulatory requirements. Collect
and maintain all patient and business documents while maintaining
confidentiality. Perform office procedures including all general
administrative duties. Document Electronic Medical Record (EMR) all
medical interventions Assure HIPAA and OSHA, Ethical Board of
Licensed professional counselors and Marriage and Family Therapist
compliance. Manage calendars and schedules for the team, including
coordinating meetings and appointments. Answer phone calls and
respond to emails in a timely and professional manner. Greet and
assist visitors and clients. Handle incoming and outgoing mail and
packages. File and maintain electronic and hard copy documents.
Assist with event planning and coordination. Perform light office
duties, such as ordering supplies and maintaining equipment. Other
duties as assigned Qualifications: Minimum Qualifications: Prefer
at least one year experience in a medical office or mental
healthcare setting. Ability to work between the hours of 9AM-6:PM.
Experience with insurance eligibility and co-pay determination.
Certification & experience as a medical assistant a plus, but not
required. Previous experience as an administrative assistant or in
a similar role is preferred. Strong communication and interpersonal
skills a PLUS! Proficiency with computer systems and software, such
as Microsoft Office and email Excellent organization and time
management skills Ability to multitask and handle a high-volume
workload Perks: Competitive salary Life, dental, and vision
insurance optional 401(k) retirement plan (US only) Professional
development opportunities Positive and supportive work environment
Please visit our careers page to see more job opportunities.
Keywords: Southern Bridge, Columbus , Patient Service Assistant, Administration, Clerical , Warner Robins, Georgia
