Front Office Specialist
Company: WellStar Health System, Inc.
Location: Five Points
Posted on: November 23, 2022
How would you like to work in a place where your contributions and
ideas are valued? A place where you can serve with compassion,
pursue excellence and honor every voice? At Wellstar, our mission
is simple, yet powerful: to enhance the health and well-being of
every person we serve. We are proud to have become a shining
example of what's possible when the brightest professionals
dedicate themselves to making a difference in the healthcare
industry, and in people's lives.
The Front Office Specialist (FOS) is responsible for illustrating
exceptional customer service and focus to Wellstar's patients and
customers. This includes greeting customers, registering patients
at check-in and check out, answering telephones, scheduling
appointments, cash management, and/or adiminstrative functions that
support the practice's operations. The FOS is an important team
member in achieving patient experience, employee engagement, and
financial goals. This position is considered a highly functioning
position where the team member must be able to multi-task while at
the same time communicate with various customers.
Required Minimum Education:
- Position requires a high school diploma or equivalent.
Required Minimum Experience:
- 1-2 years administrative front office experience in a physician
practice or health care setting preferred.
- Previous customer service experience required.
- Computer skills essential. Medical terminology including coding
needed (CPT-4, ICD-9, and HCPCS) preferred.
- Knowledge of insurance filing and requirements. Strong verbal
and written communication skills.
- Must be able to communicate and understand verbal and written
English language and display a positive attitude while working in a
Keywords: WellStar Health System, Inc., Columbus , Front Office Specialist, Administration, Clerical , Five Points, Georgia
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